WHAT IS MEDIATION?
Mediation is a process for resolving conflict equitably and cost-effectively, with the help of a neutral third party. Unlike a court case where one party wins and the other loses, the hallmark of mediation is that both parties’ interests are addressed. An effective mediator helps participants:
Clearly define the disputed issues
Tone down the communication process
Stay focused on the issues at hand and engage in productive dialogue
Reach comprehensive agreements that address the particular needs of every family member